How it Works

Want to learn more about how I-GO works? It’s easy!

Car sharing is a service that provides members with access to a fleet of eco-friendly vehicles on an hourly basis. Once you become a member (within 3-5 business days), you can reserve any car you like in advance and drive it for as long
as your reservation. It is not like car pool because it is “yours” for that amount of time. It is not like
car rental because you PAY BY THE HOUR.  Therefore, the best and most cost-effective trips are those that are short in time and distance.

____________________Simple Steps

1. To Reserve a Car

Go online at www.igocars.org or call 773.278.4446.  Make sure you have your Member ID # and Pin # handy.  You will need them.

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2. When you get to the car

A.  Take your I-GO Smart Card with you to unlock the door.  Hold the card over the card reader, located on the driver’s side front windshield, until you hear the doors unlock and the light on the card reader turns green.

B.  Remove the key and the black fob from the Key Pad in the glovebox and start the car.  *If it’s a Prius, there are special instructions in the car.  Note:  You can call I-GO or 911 (for emergencies) from the Key Pad at any time during your trip.  Press #1 to call I-GO and #2 to dial 911.  The sound is activated from a speaker in the dashboard.  Please be careful not to unplug the Key Pad.

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3. During Your Trip 

Remember to take the ignition key with you everytime you exit the car.  You will use the key (NOT your Smart Card) to lock and unlock doors during your trip.
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4. When Your Trip Ends

A.  Insert the black fob with the attached key back into the Key Pad in the glovebox.  This is very inportant in order to end your trip and invoice you properly.

B.  Get out of the car and hold the Smart Card over the card reader until the doors lock and the light on the card reader turns red.
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For more info, check out our member manual online or in each car.

ENJOY YOUR TRIP!

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What People are Saying

“I-GO is a great second car. Even though we're a busy family with two kids, I can rely on I-GO and my husband commutes in the family car.”

Lindy W., member since August 2004

—Lindy W., member since August 2004


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